Refunds and exchanges will be considered on products within thirty days of purchase.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

The cost of returning your damaged or incorrect product may be reimbursed by bewater. Please contact us on BEFORE returning your products so that we can best assist you with the correct postage and system. Please note we will not cover postage costs for goods shipped without contacting bewater and receiving approval for return shipping.

Once your return is received we will send you an email to notify you that we have received your returned item and your refund will be processed. A credit will be applied to your credit card or original method of payment, within 21 days.